Alema doesn't replace your EHR's patient experience. It triggers it — at the right moment, for the right patient, for a revenue-coded reason — and proves the return.
Built for independent primary care practices. Running alongside your EHR, never replacing it.
Every revenue engine in Alema falls into one of three categories based on how it works — so you always know what Alema is handling automatically, what requires a single action from your team, and where to focus for immediate revenue impact.
Alema handles everything end-to-end. Identifies the gap, sends the outreach, tracks the appointment, and logs the result — zero staff involvement required.
When a patient no-shows, Alema fires a recovery SMS within two hours — before the patient has a chance to forget the practice exists. Most no-shows are recoverable when reached fast. Alema handles the awkward part automatically — your front desk doesn't have to chase anyone.
The average primary care panel has hundreds of patients who haven't been seen in 18+ months. Most are still covered, still on the books, and one SMS away from rebooking. Alema scores each inactive patient and sends low-friction outreach in batches — completely hands-off for staff.
Your patient panel gets scanned across four revenue categories in real time. When a patient is eligible for something worth money — an Annual Wellness Visit, a missed TCM window, a no-show that needs recovering, an inactive patient who hasn't been seen in 18 months — Alema flags it with the dollar value, the urgency, and the reason. No spreadsheets. No reports you have to read. No one has to remember anything.
Alema sends a HIPAA-safe text from a practice-branded number — so it does not look like spam. The message is short, identifies your practice, and includes a single action link. The patient taps it, lands on a secure booking page, picks a time that works, and completes a short intake. No app downloads, no portal logins, no friction. When the patient books, the appointment writes back to your EHR automatically.
When the visit happens and the CPT code lands in your EHR, Alema auto-attributes it to the outreach that generated it. You see exactly which engine drove which dollars. Every month. Every provider. This is the proof layer — instead of guessing whether your outreach is working, you see the dollar impact of every engine in real time on your Realized Revenue dashboard.
See exactly how Alema works for each revenue category — from initial detection to final billing.
Every Alema outreach is a single HIPAA-safe SMS — short, practice-branded, no PHI in the message body. The link inside opens a secure booking page where the patient sees the full context, picks a time, and completes intake. One channel, end-to-end.
Your patients get one consistent experience — your practice, inside your EHR. Alema stays invisible to them. That's the point.
Every piece of patient data that flows through Alema is encrypted in transit and at rest. We never store PHI beyond what is required to deliver the service.
All data moving between your EHR, Alema, and your practice is encrypted via TLS 1.3. No unencrypted data ever leaves or enters the system.
Patient data stored in Alema is encrypted at rest using AES-256. Access is restricted to authenticated practice accounts only.
Alema signs a Business Associate Agreement with every practice before any data is accessed. HIPAA compliance is not optional — it is the baseline.
Alema requests only the EHR API scopes necessary to identify revenue gaps. No data is accessed beyond what is required to deliver the service.
Alema is built on official EHR app marketplace APIs. All integrations are reviewed and approved by the EHR vendor before going live.
AI features process de-identified data only. No patient PHI is ever sent to any AI model.
As your revenue grows, you keep all of it. Transparent flat monthly fee — not a percentage of what we recover.
Everything you need to recover missed revenue, automate patient outreach, and grow without adding staff.
Industry statistics referenced on this site are drawn from publicly available research, government data, and primary care industry benchmarks. Examples of revenue figures, savings, and timelines shown are illustrative and not based on Alema customer data. Individual practice results will vary based on practice size, payer mix, patient demographics, provider availability, and other factors. Alema Health is a decision-support platform; nothing on this site constitutes medical, legal, billing, or coding advice. Alema Health does not guarantee specific revenue, financial, or clinical outcomes.