Our Purpose

Built for patients. Built for the doctors who care about them.

Every wellness visit missed. Every hospital discharge with no follow-up call. Every appointment that didn't get rebooked. Every patient who fell off the schedule when life got busy. Behind every gap in primary care is a real person who needed care and didn't get it. Alema exists to close those gaps — patient by patient — so independent practices can deliver the consistent, proactive care their communities deserve.

The Problem

The patients who need care most are the ones who slip through the cracks.

Independent primary care is where preventive care happens. It's where chronic conditions get managed before they become hospitalizations. It's where the 14-day post-discharge call prevents the readmission. It's where a patient who hasn't been seen in 18 months gets the gentle nudge that brings them back in.

When primary care practices are stretched thin, those touchpoints don't happen. Not because anyone made a wrong choice — because there isn't enough time in the day to manually identify every patient who is overdue, every patient who was just discharged, every patient who didn't show up, every patient who quietly stopped coming in. The work doesn't get done. The patients don't get the care. And eventually they show up somewhere worse than a primary care office.

Alema handles that identification automatically. Every patient who needs follow-up gets identified, prioritized, and reached — without adding a single hour of staff time. The clinical work stays with the clinicians. The reaching out, scheduling, and follow-through happens in the background.

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Patients who get the care they need

For every 100 Annual Wellness Visits that don't happen, dozens of preventive screenings, immunizations, and chronic care reviews don't happen with them. Hospital readmission rates drop by a quarter to a third when patients receive structured 14-day follow-up after discharge. Every gap Alema closes is a real patient receiving the preventive, transitional, or continuity care that primary care is supposed to deliver.

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Practices that can stay independent

Independent primary care is disappearing. Roughly 40% of US counties have lost an independent practice in the last decade — replaced by hospital systems, private equity rollups, or nothing at all. Every practice that stays open is care that stays accessible. The financial side of Alema exists to support the mission side: practices that capture the revenue they earn for the care they deliver are practices that survive long enough to keep delivering it.

The People We Serve

For every patient. For every practice.

Behind every revenue gap is a patient who needed follow-up care and didn't get the outreach. Alema closes the loop — for the practice's bottom line and for the patients who deserve consistent, proactive care.

Physician using Alema Health platform
Medical billing and revenue capture
AI-powered care coordination for primary care practices
Better Care
Better Financials
Better Reporting
PATIENT IMPACT

What it means for your patients.

Every engine is a category of patient who would otherwise fall through the cracks. Here's what each one does for them.

01
Annual Wellness Visit
Catching what hasn't been caught yet
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The Annual Wellness Visit is the single most important touchpoint Medicare patients have with primary care every year. It's where cancer screenings get ordered, where cognitive decline is first noticed, where falls risk gets assessed, where the medication list gets reconciled, where chronic disease gets caught before it becomes chronic. When AWVs don't happen, none of that happens. Alema identifies every Medicare patient who's overdue, sends a clear outreach, and books the visit — so the screening that catches early-stage disease actually gets ordered, on time, every year.
02
Transitional Care Management
The call that prevents the readmission
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The 14 days after a hospital discharge are the highest-risk period in a chronic patient's year. Medication errors, missed follow-ups, and unanswered questions during this window are the single biggest driver of preventable hospital readmissions. Structured 14-day post-discharge follow-up cuts readmission rates by a quarter to a third. Alema detects every discharge in real time, gets the patient on the phone or in the chair within the billing window, and makes sure the post-discharge plan actually gets executed.
03
No-Show Recovery
A second chance, the same day
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Patients no-show for a thousand reasons — work, transportation, childcare, anxiety, forgetting. Most aren't deliberate, and most are recoverable if reached fast. The current system punishes the patient by leaving them off the schedule until they remember to call back. Most never do. Alema sends a recovery SMS within two hours of the missed appointment, with a link to rebook. The result: patients who would have disappeared get back into care, often the same week.
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Inactive Patient Reactivation
Bringing back the ones who quietly drifted away
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Every primary care panel has hundreds of patients who haven't been seen in 18+ months — not because they fired their doctor, but because life got in the way. Without a system to identify and reach them, they stay gone, and the next time they show up is often in an emergency room with a condition that should have been caught in primary care. Alema scans the panel, scores each inactive patient by clinical urgency, and sends low-pressure outreach in batches — bringing patients back into the relationship that's supposed to be looking out for them.
Our Mission
No revenue left behind. No patient left behind.

Every dollar recovered is a practice that stays independent. Every patient reached is care that wouldn't have happened otherwise. That's what Alema is built for.

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Industry statistics referenced on this site are drawn from publicly available research, government data, and primary care industry benchmarks. Examples of revenue figures, savings, and timelines shown are illustrative and not based on Alema customer data. Individual practice results will vary based on practice size, payer mix, patient demographics, provider availability, and other factors. Alema Health is a decision-support platform; nothing on this site constitutes medical, legal, billing, or coding advice. Alema Health does not guarantee specific revenue, financial, or clinical outcomes.